WHO WE ARE
Welcome to Magellan Solutions USA, a trusted government contractor specializing in delivering customized outsourcing solutions to support federal, state, and local agencies.
With our headquarters in Melbourne, Florida, we provide scalable and reliable solutions designed to meet the specific needs of government agencies. Our collaborative approach ensures we serve as a seamless extension of your team, enhancing mission-critical operations.
Magellan USA is a service-disabled veteran and minority owned organization that started in 2005 as a full contact center services and business process outsourcing provider.
With our headquarters in Melbourne, Florida, we provide scalable and reliable solutions designed to meet the specific needs of government agencies. Our collaborative approach ensures we serve as a seamless extension of your team, enhancing mission-critical operations.
ABOUT US
​At Magellan Solutions USA, our mission is to provide innovative, cost-effective solutions that enhance the efficiency and effectiveness of government operations. We are dedicated to building partnerships rooted in trust, transparency, and exceptional service delivery.
We can do this because we live by our five core values:
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Integrity First
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Excellence on All We Do
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Provide Cost-Saving Solutions
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Best Practices Advocate
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Iron Clad Security Professionals​
OUR MISSION
WHAT SETS US APART
Diverse Certifications
Our certifications allow government agencies to meet their small business and diversity procurement goals while benefiting from agile, personalized service.
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Tailored Government Solutions
We offer tailored services to meet the unique needs of government agencies, including telemarketing and contact centers to enhance public engagement, 24/7 telephone answering for seamless communication, and temporary help services for skilled professional support. Our custom programming delivers secure solutions for web development and compliance-focused projects, while our marketing strategies amplify public programs. Additionally, our ethical collection services ensure compliant recovery efforts for the public sector.
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Experienced and Compliant Team
Our team has deep expertise in working with government entities, ensuring adherence to regulations, security protocols, and best practices, as well as navigating the security clearance process to meet the stringent requirements of government projects.
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Strategic Partnerships
By collaborating with trusted partners, we expand our capabilities to handle large-scale projects and specialized public sector needs, including healthcare and transportation.
GOVERNMENT SECTORS WE SERVE
We deliver solutions tailored to the unique challenges and requirements of various government sectors, including:
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Public Utilities
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Healthcare Programs
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Transportation and Infrastructure
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Public Safety and Emergency Services
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Education and Workforce Development
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Our services ensure compliance with government standards, streamline operations, and improve service delivery to constituents.